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Records Manager


City of Parker

General Information

Job title:

Records Manager

Job location:

Parker, TX 75002 United States

Requisition code:

Date posted:

Job type:



Salary range: $35,000 - $41,600 annually 
Benefits include Paid Time Off (PTO), retirement, health, dental, and life insurance.

Job Classification

Job Category:


Job Description

The Records Manager is a non-supervisory position which performs a variety of detailed and responsible clerical and administrative support duties including, but not limited to, managing all police records, coordinating administrative details, typing correspondence, extensive use of word processing applications, collection and organization of information, and record retention. This position often serves as the main point of contact for the general public. 


Maintain Police Department files, offense reports, arrest reports, accident reports and various other records.


Maintain and prepare FBI – Uniform Crime Report (UCR).


Maintain personnel files and Texas Commission on Law Enforcement (TCOLE) files.


Assist investigators and other personnel as needed.


Respond to court requests and documentation.


Testify in court as Police Department Records Custodian.


Receives and routes calls. Documents messages from telephone calls and directs them to the proper parties. 


Greets visitors, ascertains the nature of their business, and assists or directs guests to appropriate individuals.


Receive and process Open Records Requests for the Department.


Uses routine features of computer hardware and related software applications.


Types memos, correspondence, reports, and statements from recordings or handwritten text using Microsoft Office Suite software.


Schedules and coordinates office activities.


Collects, organizes, and maintains information from predetermined sources for reports and studies.


Makes copies of correspondence or other printed material using copy machine.


Assist Police Chief with a wide range of topics and needs.


Records Retention.


Other duties as assigned.

Job Requirements

Education, training, knowledge, skills and experience:

Ability to perform general secretarial work requiring a high degree of concentration and judgement in interpreting practices and procedures to meet problems.


Ability to maintain discretion at all times, including details relating to police activity and suspects.


Ability to communicate in English both verbally and in writing.  Ability to speak and interpret Spanish a plus.


Knowledge of grammar, punctuation, spelling, and the mechanics of business letters and forms.


Ability to communicate tactfully and courteously with the public, city staff and elected officials.  A way with people with flexibility under pressure.


Skilled in the operation of computer hardware and software including Microsoft Word, Excel and PowerPoint. 


High School diploma or GED equivalent.


Two or more years related experience.  Previous experience with accepted police records handling procedures.


Familiarity with copy and fax machine equipment.


Ability to follow oral and written instruction.

Physical Requirements Required


Standing, Sitting, Walking, Lifting, Carrying, Pushing/Pulling, Reaching, Handling, Fine Dexterity, Kneeling, Crouching, Crawling, Bending, Twisting, Climbing, Balancing, Vision, Hearing, Talking, Foot Controls.







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